Tuesday, June 11, 2013

The Dark Side of Customer Service: When the Customer Is "Right" but Insane

A brand spankin' new article from the HubSpot Inbound Marketing Blog!

Hi there,

Just wanted to give you a heads up that there's a fresh new post on HubSpot's Inbound Marketing Blog, eager to be read. Check it out!

The Dark Side of Customer Service: When the Customer Is "Right" but Insane
By Corey Eridon, June 11, 2013, noon

dunkin-donutsBy now you've probably seen the unbelievable video making the rounds on the internet of a woman demanding her money back at a Dunkin' Donuts store. If you haven't, you can see it on Gawker where I first discovered it, or below where we've embedded the YouTube video.



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